The Emporium @DonnaCoxCreations

Store Policies

Shipping Policy

As all of our art is hand-made and one of a kind, please allow additional time for delivery of your items.  It can take time to appropriately prepare the pieces for shipping.  Our items typically ship within 5-7 business days and arrive to the customer within 2-5 business days after posting on most domestic orders . You may not automatically receive tracking information for your order(s) however, tracking information is available for all domestic orders. Please contact us here and we would be glad to provide tracking information to you. 

All of the art ships via USPS at a flat rate of either $5, $10, or $15 dollars depending on the size of the piece. Prices of shipping are subject to change.

 

For the possibility of picking up a piece locally, or international shipping please contact us.

Return Policy

All art sales are final and we do not accept returns.  If there is an issue with the shipment, or damage of any kind contact us directly here.  

For any issue with clothing or accessories, please contact us within 10 days of product arrival.

Payment Accepted

The Emporium accepts most forms of electronic payment. You will receive a payment receipt after your order is completed. If you have issues checking out, please email donnacoxcreations@gmail.com and we will be able to tell you why your payment may have not processed.  Please note that we do not accept PayPal payments at this time.

Privacy

The Emporium and Wix.com are committed to keeping your information private and confidential.   Read our full privacy policy here